As part of our Greenlight Customer Satisfaction Program, we offer a 100% satisfaction guarantee and warranty on all of our EcoBlvd products.*
Returns, Exchanges & Warranty
14-Day Return or Exchange: All Products
In the event you are unhappy or ordered an item in error, please contact us within 14 days of delivery for a refund or exchange.
90-Day Warranty: Phone Cases
In the event there is a product defect beyond the 14-Day Return or Exchange window, we will provide a free replacement.
1-Year Warranty: Chargers & Cables
In the event there is a product defect beyond the 14-Day Return or Exchange window, we will provide a free replacement.
Additional Details
14-Day Return or Exchange
- Available within 14 days of order delivery, verified via the tracking link
- Eligible only for products and orders placed directly through ecoblvd.com
Note: Customized products returned for any reason other than EcoBlvd error/defect are subject to a 50% restocking fee. Please double-check your customizations before submitting your order to minimize receiving an undesired design(s).
90-Day Warranty: Cases
- Eligible for all EcoBlvd phone cases*
- Available within 90-days of purchase
- One-time replacement or exchange offered of equal or lesser value
Note: Refunds are not provided beyond the 14-Day delivery date
*Product defects do not include customized design errors. If there is a design error with a custom case, please contact us within 14 days of delivery for a resolution.
1-Year Warranty: Chargers & Cables
- Eligible for all EcoBlvd chargers and cables
- Available within 12 months of purchase
- One-time replacement or exchange offered of equal or lesser value
Note: Refunds are not provided beyond the 14-Day delivery date
Determined to "Be Part of the Solution. Not the Pollution".
Our goal is to resolve all warranties without causing more waste by having customers send back defective or damaged products. If there is a problem with the product, we will replace it and send you a new one at no cost! Feel free to send us some photos of what happened so we can continue to improve our products.
NOTE: In some instances, we may require the product to be sent back; if so, we will provide a free shipping label.
*Excludes the tote bag, hat and stickers.
